Our commitment and legal obligations
We commit to ensuring the communications we produce are clear and accessible to the widest range of people.
We recognise our obligations under The Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 and the Equality Act 2010.
Web standards and technologies
We’re working hard to make the website conform to level AA of the World Wide Web Consortium’s (W3C) Web Content Accessibility Guidelines 2.1 (WCAG 2.1). We recognise we have more work to do to achieve this.
Technical information about this website’s accessibility
This website is not compliant with the Web Content Accessibility Guidelines version 2.1 AA standard. The non-accessible sections are listed below.
The website is currently only partially compliant with WCAG 2.1 (AA) due to remaining occurrences of the following identified issues:
|Image with no alt attribute||1.1.1|
|Local link destination does not exist||1.3.1|
|iFrame is missing a title||4.1.2|
|Element ID is not unique||1.3.1|
|Element ID is not unique||4.1.1|
|“Area” element is missing alternative text||1.1.1|
|“Area” element is missing alternative text||2.4.4|
|Link text used for multiple different destinations||2.4.4|
|Alternative text for image is identical to link text||1.1.1|
|Heading is missing text||1.3.1|
|Invalid WAI-ARIA role, state or property||4.1.2|
|HTML is used to format content||1.3.1|
|Image link is missing alternative text||2.4.4|
|Missing required WAI-ARIA states or properties||4.1.2|
|“u” tag used to format text||1.3.1|
|“Bold” tag used to format text||1.3.1|
|The image does not have the correct alternative||1.1.1|
|Adjacent links used for same destination||1.1.1|
|Form elements are not grouped||1.3.1|
|Missing button in form||3.2.2|
|Input field has no description||3.3.2|
|Form elements are not grouped||3.3.2|
|Input field has no description||4.1.2|
|Alternative text for the image is a file name||1.1.1|
|“Aria-describedby” has incorrect (ID) reference||1.3.1|
|“Aria-describedby” has incorrect (ID) reference||3.3.2|
|Colour contrast is insufficient||1.4.3|
We are working to meet the compliance as specified in The Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 and expect to have resolved these issues by July 2021 at the latest.
We’re always looking to improve the accessibility of this website. If you find any problems that aren’t listed on this page or think we’re not meeting the requirements of the accessibility regulations, please contact us.
If you are not able to access a service or content on the website, contact our Website Team at email@example.com. Please include details of the content you need and the required format. We will then work with the team who owns the service/content to get you what you need.
Report a problem
To report an issue with the website or to make a complaint, please contact our Website Team at firstname.lastname@example.org.
We aim to provide you with an initial response within 3 working days and will provide clear information about how we will deal with your enquiry.
If you feel we have not answered your complaint satisfactorily, please contact us again.
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
This statement was prepared on Tuesday 22 September 2020. It was last updated on Tuesday 22 September 2020.