Service Status
Monday 4th January 2021 Some users are experiencing an issue which is preventing access to Office 365 if located outside of the UK. If you are experiencing this issue please email support@courtauld.ac.uk.
Courtauld IT Services and Support
This is your main portal for finding information about the services and support provided by the IT Department at The Courtauld.
You should find the information you need for any IT issues or requests you have but, if you are unable to find the information please contact us and one of the Library & IT Helpdesk team will get back to you.
The Library & IT Help Desk offer primary helpdesk assistance and are be able to assist you with
- connecting to the Wi-Fi
- issues with the projectors and microphones in the teaching spaces
- setting up your print account
- logging into your account
- helping you log a ticket with IT Service desk for more advanced issues and requests.
The Library & IT Helpdesk staff will escalate the call on to the IT Service Desk if necessary who will then deal with the issue or request
4th January – 8th January 2020
IT Service Desk 8:30 – 17:30 Monday to Friday
Library & IT Helpdesk 9:30 – 17:30
Support Hours Term 2 (11th January)
IT Service Desk 8:30 – 17:30 Monday to Friday
Library & IT Helpdesk 9:30 – 19:00
Please note the Library will be closed for cleaning between 13:15 – 13:45 and 17:30-1800
Quick links
- Change or reset your password
- Connect to Wi-Fi (Wireless) Networks
- Access the VLE
- Log in to email
- Printing, Scanning and Copying
- Remote Working
- Service Status
Our services